The integration of the IFS PACsecure Standard and practices has contributed to BOXmaster providing something unique in our marketby Greg Reid, General Manager BOXmaster
We like IFS PACsecure because it:
- Gave us a platform for developing process and efficiency;
- Facilitated an environment to create change;
- Helped us be aware of all aspects of our business;
- Creates accountability in all steps and by all employees as it is an inclusive program;
- Improved our preventive maintenance to a new level;
- Improved flow of the plant;
- Helped us develop an overall effective quality system.
These accomplishments filtered throughout the company and the benefits are felt by our customer base.
- We have very effective "internal audits" though synergistic team building.
o Teams that change yearly are made up of employees from different departments.
o Teams audit different sections of the standard each year.
o Audits lead to "weekly reminders" and initiatives driving continuous improvement.
o Colleagues hold each other accountable and strive toward a shared value.
- Perpetual interactive training includes:
o Lunchroom dialog during quarterly meetings
o Annual training in the office boardroom
o Annual "Jeopardy" games to re-test knowledge and comprehension
Colleagues are engaged when they know they have a role in building something special.
The integration of the IFS PACsecure standard and practices has contributed to BOXmaster providing something unique in our market. With each year we take on the challenge of continued betterment of our practices, to ensure that we remain as dynamic as the industry we operate in. This mantra has seen our score improve throughout our five audits from an initial score of 96.91% in 2014 to 99.90% most recently in 2018. Even with our successful implementation to date, we continually relish the opportunity to become even better at what we do and what the IFS PACsecure program helps us achieve. We are thrilled with where we are now and what we've accomplished, but where the future can lead us is an exciting prospect we enthusiastically look towards next.