Multipack Bulgaria Ltd.

1. THE PREMISES FOR SUCCESSFUL CERTIFICATION ARE:

* Companies’ Manager Obligation, that take the implementation of effective system for managing the quality and safety of the products, as basic manager mission that is priority for the current year and managed to motivate the team to work in this manner;
* Team of specialists in the field that are practicing their activities and high motivation for new more successful quality policy;
* The team has responsible person (IFS representative);

2. REAL RESULTS FROM CERTIFICATION AND SUPPORTING THE STANDARD

* The percentage of the sales for international market got increased.
*We confirmed our positions towards our key clients
* The entitled conception of the team, in regards to managing the quality and safety of the products, managing the suppliers, managing our relationships with clients, communication between different departments of Multipack, received one new face:
o More structured;
o More detailed;
o More detailed conception when taking management decisions;
*Defining the problems goes at process oriented way, and effectiveness of the decisions take for their managing become timely measurable that gives us more safety and confidence for the quality and professionalism of the team;
*Multipack received real and effective tool for managing the entitled activity, directly and indirectly, that has relation to the quality of the product itself and to the quality of the service that we are offering on the market;
*Every upcoming recertification audit has become in building and desirable monitoring from third part of our work and mechanism for developing the system;

Summarize: IFS has become a real tool that has imported true and positive change in the development of our organization.

*Team become confident;
*The economic loss decreased and become
*We found long lasting and more competitive of our products that assure us more confidence of our market positions and expand them.
* The communication with our clients and suppliers is at one higher level more result level;
* Multipack completed its goals in accordance to export in EU, as for this purpose we participate also in some big European exhibitions, like SIAL Paris – 2014 and PLMA Amsterdam – 2015;

3. DIFFICULTIES AFTER THE ENTITLED IMPLEMENTATION OF THE CLAUSES OF THE STANDARD

*the entitled the result integration of the developed norms in accordance to clauses of the standard at operation level (production, communication between departments);
*involving the sales department;
* managing some of the suppliers;
*effective documentation of the entitled process in regards to analysis;
*real results for the marks above were achieved hardly after the first recertification audit of Multipack;
In any case this wasn’t a reason for us to refuse, there were a lot of problems, but we had a working tool for their solving, and the corporate policy of Multipack is very clear and defined:
*The basic mechanism for successful affirming and expanding our market share and setting the economic losses is because of the overall, total management of the quality, this is why keeping the effective, working system in all field of the organization, in accordance to the GFSI standard – IFS Food is main management mission.

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